FSU2 - Dec 13-14, 2016 - Pleasanton
FSU2 is a 2-day intensive workshop designed for those who are required by their organization to be certified in the field service domain, or those who are simply looking to expand their knowledge in the industry.
In FSU2, you will learn advanced topics of field service—everything from building a business case for service value realization, to service strategies, advanced metrics and KPI’s, optimization, the service/supply chain connection, and reporting for business value.
Throughout the course, you will be exposed to specific examples and use cases that will help reinforce and add to your understanding of the organizations that keep our world running every day. The structured training is designed to take users through guided interactive exercises in order to provide participants with measurable, attainable, and repeatable skills that will be replicated in your ServiceMax environment.
Click here to download the agenda.
Tuesday, Dec 13, 2016 - Wednesday, Dec 14, 2016
8:30 AM - 5:00 PM
ServiceMax Training Facility at ServiceMax, Inc.
4450 Rosewood Lane, First Floor
Pleasanton, California 94588
ServiceMax has two corporate preferred hotels in the area with secured corporate rates. These hotels are just minutes from the headquarters and offer a shuttle services to the office for your convenience.
To make a reservation at a preferred hotel, please contact Wendell Gochuico (firstname.lastname@example.org) directly.